Do you deliver nationwide?

Yes, we deliver to anywhere in the mainland USA.  Items are delivered and set-up in your home by a professional delivery service that offers "White Glove In-Home Delivery".
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Does filling out the Get-A-Quote form obligate me in any way?

No, the Get-A-Quote form is an easy way for our customers to find the prices they are looking for, in a convenient secure e-mail system.  E-mailing us this form will not obligate you in any way.
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Will my transaction be confidential?

Absolutely!  The information you give us is used only to fulfill quotes and orders.  We do not share, trade or sell our customer's information with third parties for promotional purposes.
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Why don't you display pricing online?

Due to manufacturers' restrictions, and our low prices, we do not post any prices on the Internet.  Our website is an informational tool to showcase the many different furniture brands we carry.  Since our prices are normally 30%-60% lower than most stores, our manufacturers do not want us causing friction with any local stores by posting or emailing prices.  If you happen to find prices listed on another web site, there is an excellent chance that we sell it for less.  All price quotes are given by phone.
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How can you sell so much lower than other stores?

There are two main reasons we can sell so much lower than our competitors.  We are one of the largest furniture dealers in the country, and we sell a large volume which in turn allows us to work on a much smaller profit margin.  We also have a much lower overhead than most stores. We simply pass this savings on to you, the customer.  For this reason, we do ask that customers do not take our quotes to local dealers for use as a bargaining tool.  We respect other dealer's right to sell for any profit they see fit, and we respect your right as a consumer to find the best deal for yourself. 
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How long has Basista Furniture been in business?

Basista Furniture has been in business since 1920.  Basista Furniture is one of the country's oldest and most respected furniture stores.  It has been family owned and operated for over 85 years. Our website (www.Basista.com) is used as a marketing tool to showcase the many different products and manufacturers we carry.  We have created this website (RoyalAmishFurniture.com) to provide consumers a convenient way to find information about one of our most popular lines without leaving the comfort of their home. We also have a 40,000 sq. ft. showroom that is located in Cleveland, Ohio.  We encourage you to stop in and visit us.  We are also a long time member of the Better Business Bureau.
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Is the furniture I order brand new?

Absolutely!  We order from the same national manufacturers as your local store.  All items are brand new and are shipped directly from the manufacturer to our delivery service.  The delivery service receives your furniture, then inspects the furniture, and delivers it to your home.
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Do you charge sales tax?

A sales tax will be collected on all items delivered to addresses in the state of Ohio.  Sales tax will not be collected for orders delivered to other states.  For any deliveries other than to Ohio, customers must take responsibility for complying with the applicable tax laws for the state in which they live.
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Do you send catalogs?

In order to keep our expenses very low, we do not mail printed catalogs.  This in turn keeps your prices low.  Products change frequently from various manufacturers as well.  We encourage you to print out pictures and images from our web site. Our sales staff can also email you pictures that might not be available online. CONTACT US
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How do I save the most money with Basista Furniture?

Our philosophy is simple "the more you buy the more you'll save".  The more items you add to your quote, the bigger percentage off the retail price we will give you.  We regularly save customers thousands of dollars on bedroom, dining room, and living room sets.  Call us today to see how much money we can save you.
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I found a lower price. Will you match it?

Depends, we normally have the lowest prices anywhere, and we are constantly checking with our competitors to make sure that stays true.  If you are able to find a lower price, we will certainly try to match the entire price including delivery and setup.  However it is very rare that a company can beat us on both price & service.  Many companies may offer slightly lower prices on the furniture but charge more for delivery.  Remember, price certainly matters, but it is not everything.  Many companies that tout "white glove delivery" will use the general freight or a "discount carrier" to transport your furniture and achieve the lowest prices.  Many people have had a bad experience with such discount carriers.  You can rest assured that Basista will always use the best delivery service to transport your furniture.  We feel that giving you a fair price with the greatest service will retain our customers over the long haul as opposed to making a quick buck.  We are very particular in choosing only the finest delivery service for you.
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Do you only sell on the Internet?

First, we do not sell any product "on the Internet".  If you are unable to drive to see us in our beautiful showroom, e-mail us or give us a call so we can assist you.  We have a 40,000 square foot showroom in Ohio where we sell in excess of 300 different manufacturers.  Even with our large size, due to the quantity of products we offer, we do not have all of the collections in stock.  We have had hundreds of out-of-town customers stop in our showroom to make sure we are a real business, unlike some of the other online furniture stores.  We welcome you to stop in if you are in the area.
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What info do I need to get a quote?

At a minimum you need to know which collection you're looking for.  To ensure the greatest amount of accuracy, we prefer a customer give us the correct manufacturer's model numbers for the pieces they're looking for.  If you have any questions, please give us a call at

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